SECTIONS

Automatic domain renewal

To extend the validity of the registration of a domain, you can enable it in the option "Autorenew". The domain will automatically extended for 55 days prior to the expiration of the registration if you have sufficient funds at your account or within one hour after receipt of funds.

Once, autorenew has been enabled, you only have to top up your account, and your domain will be automatically renewed, i.e. no other actions in the personal area SALENAMES are needed. 

Since in the zones .RU, .SU and .РФ domains can be renewed no earlier than 60 days before the end of the registration period, the renewal will extend the domain even if you do not have access to a computer during the period when the renewal of your domain is necessary. 

To enable this option, you must log in to your personal account at SALENAMES and go to category "Domains" and in front of the domain for which you want to set the autorenew option "Autorenew" tick and include "Autorenew" for your domain name.

THE CHANGE OF CONTACT INFORMATION
If you have changed any contact details — e-mail, phone, Fax or postal address, you can change them in your account by your own.

To change data you should:

  • Log in your personal account;
  • In the "Domain Administrators" select the administrator you want to modify;
  • Select "Edit information" in the menu "Tools";
  • To edit data, click "Next" and "Save" changes.

THE CHANGE OF IDENTIFICATION DATA
Identification data (name, passport details, Name of organization, legal address, TIN, RRC, etc.) should be changed by an official letter.

The text of the letter for legal persons -

The letter must be accompanied by a copy of the document confirming the change of company name, TIN, RRC or legal address. The copy should be certified by a company seal, name and signature of the authorized person.

The text of the letter for individuals and sole trader -

The letter must be accompanied by a copy of the passport and copies of documents confirming the data to be modified. If necessary, the Contractor shall have the right to request a notarized letter and copies of documents.

In order to change the Registrant of the domain name  following documents must be provided :

From a company:
1. Official letter to SALENAMES with a request for domain transfer.
Following forms can be used:
 legal entity transfers the rights to another legal entity - ;
legal entity transfers the rights to a private individual - .
2. A copy of the Certificate from tax authority (TIN Certificate);
3. A copy of the Certificate on entering of a record about the legal entity in the Unified state register of legal entities (OGRN Certificate) - For residents of Russian Federation only
4. A copy of the protocol of the General meeting of shareholders,  resolutions of the sole member or any other document on the appointment of an individual who has the right under the Charter to act on behalf of legal entity without power of attorney (General Director, Director, Chairman of the Board, etc.); 
5. A copy of the Order on appointment of the sole Executive body (General Director, Director, Chairman of the Board).

From a private individual and/or sole trader:
1. Official letter to SALENAMES with a request for domain transfer.
Following forms can be used:
- a private individual transfers the rights to a legal entity - ;
- a private individual transfers the rights to another private individual - .
2. A copy of the passport (first two pages and the page with stamp on permanent registration).
The signature on the letter must be notarized (not required only if the registrant signs the letter in the office of the Registrar SALENAMES with the presentation of a passport).

For reception of the rights to the domain the receiving party must either accept the domain through its account at SALENAMES, or send the letter of consent to accept the domain to SALENAMES LTD.

Domain Acceptance through an account online
To transfer domain under its ownership the new Administrator has to:
- Sign-up at the website SALENAMES
- Log in to your account using login or nic-handle of registrant.
- Go to the section "Domains".
- At the top of the unit “Tools” select “Receive from another Treaty".
- Follow step by step instructions.
- Domain will be available in your account by the host Administrator after processing the queued jobs.

Domain acceptance letters
Following forms can be used:
- legal entity takes rights from another entity - ;
- legal entity takes rights from private individuals - .
- private individual takes rights from a legal entity - ;
- private individual takes rights from another individual - .

Conditions in which no transfer to another Registrar is possible:
- if expired domain name registration;
- if less than 30 days have past from the moment of receipt the right of administration by Administrator from another person;
- if less than 30 days have past from the date of the change of the Registrar exercising the domain name support;
- if in respect of the domain name installed trial or pre-trial restrictions;
- in case of failure to request the Registrar on the provision of information and documents within the prescribed period in accordance with paragraph 9.3.7 of the Rules of domain names registration in domains .RU and .РФ;
- if the domain name matches included in the stop-list name.

Rules for filling out of official letters

Deletion of domain (domain cancellation) name is made by the Registrar only on the basis of the original letter from the domain Administrator.

FORMS FOR OFFICIAL LETTERS:

from a legal entity to the Registrar SALENAMES -

  • A letter from the legal entity certified by signature and seal of the company.
  • The certificate of entering of record about the legal entity in the Unified state register of legal entities (OGRN Certificate).
  • The certificate on statement on the tax account in tax Department.
  • The order of appointment of the sole Executive body.
  • Protocol on the appointment of the sole Executive body.

from a private individual to the Registrar SALENAMES -
from a sole trader to the Registrar SALENAMES -

  • The signature on the letter must be notarized. The letter should include a copy of the passport (a copy of the first pivot and the page with stamp on permanent registration).
  • Notarized letter is not required if the registrant submits a letter to the office of the Registrar is SALENAMES. In this case, it helps to have a passport.
  • The resident of the Russian Federation must provide an original letter and copy of passport. Notarized letter is not required.

The conditions under which cancellation of domains .RU и .РФ is not carried out

Domain name registration .RU и .РФ may not be cancelled if:
- domain name is expired;
- if within 30 days of receipt by the Administrator of administration rights from another person;
- if less than 30 days from the date of the change of the Registrar who manages the domain name;
- if in respect of the domain name installed trial or pre-trial restrictions;
- in case of failure to request the Registrar on the provision of information and documents within the prescribed period in accordance with paragraph 9.3.7 of the Rules of domain names registration in domain zones .RU, .SU, .РФ.

Documents must be sent to our postal address:  SALENAMES LTD, PO 44, 105187, Moscow, Russian Federation

If the domain is not renewed in time, it will be removed from delegation on the day of expiry of the paid term (field reg-till ), and not less than 30 days from the date of reg-till domain will be automatically deleted (in date free-date ). Domains are not deleted on weekends, holidays and following them one day.

It is also possible to remove the domain before the end of the registration period (specified in reg-till ). This is the free procedure. The funds that were sent for the domain registration will NOT be RETURNED when the domain is deleted.

Domain delegation is a necessary condition for the use of the domain name in the Internet. Operation of the delegated domain is provided by DNS servers  - hardware-software complexes containing the necessary information about the domain and representing it in accordance with the technical requirements of the Internet. Domain Administrator is obligated to ensure the availability of at least two DNS servers of the delegated domain with a reliable connection 24 hours.

You can use Whois-service  of SALENAMES in order to check if the domain is delegated.
In the delegated domain has the following status:
status: REGISTERED, DELEGATED 

In order to delegate domain, you need:

  • log into you account at SALENAMES.
  • go to the section "Domains" and click on the domain name that you want to delegate.
  • in the menu "Tools" select "Editing" and follow step by step instructions, where you will be prompted to enter a list of DNS servers with which you want to delegate the domain.

After the task is enqueued for execution, you can monitor its status in the section "Task Queue".

Please note that since the information in the global DNS system is not spread immediately, your domain name will be available usually within next 6-8 hours after the delegation.


The Domain name can be delegated only under the condition that the Registrar was by phone by receiving short text messages (sms). You can pass the verification directly in the office of the company SALENAMES LTD. or remotely by contacting one of our managers. The procedure of verification is free of charge.

How to make a domain referred to a specific IP address?

IN ORDER TO REGISTER A DOMAIN NAME YOU NEED TO:
1. check if your domain name is free and can be registered. You can use a service Whois
2. open an account at SALENAMES'S website or visit an office  of the Registrar SALENAMES.
3. top-up an account with one of the available payment option.
4. complete and submit an application for registration of the domain in the personal account SALENAMES in the section "Domains" by clicking the button "Register domains".

With a more detailed procedure of domain registration can be found in the article "The procedure of registration of domains"

To renew your domain name should:

  • To login at the website SALENAMES
  • In the section "Finances" you can find your balance and, if necessary, to put a credit on it.
  • In the section "Domains" generate an order to renew the domain - click on "Renewal" in line with the domain that you want to extend.

If the application for re-registration of the domain has not been formed, the provision of services by the end of the term of domain name registration is suspended for 30 days - priority renewal period. In priority renewal period for domain name, no action is taken, except for re-registration. The customer within this period has the right to extend the term of the domain registration, but not later than 1 business day before its expiry. In the case of domain re-registration, the domain delegations gets restored within 3 business days. After the priority renewal period, if re-registration has not been made, the domain name registration is cancelled and can be freely registered by another person.

Domains in zones .RU, .SU, .РФ are registered for a period of 1 year. The domain renewal is not possible earlier than 60 days before the date displayed in the Whois, as reg-till (or no-till) - the date up to which domain name is paid.

Order for an expiring domain name registration could be done for any taken domain in domains RU and РФ, which expiration is expected within the next 30 days. The service fee is formed on case by case basis depending on the time left before the domain name removal from the Registry.

To register an expiring domain is necessary:
Для регистрации освобождающегося доменного имени необходимо:
1. To enter into a contract with SALENAMES
2. To create an account on the web server snparking.ru
3. «Refill the balance» of the account on the web server snparking.ru 
4. In section «Expiring domains» to place an order for expiring domain name registration.

Distinctions of rendering service 
- 30 days prior to domain removal an order could be made on any of the tariffs. 
- If there is already paid order for the domain, available to order are tariffs with the earlier validity period.
- In the day of domain removal the order can be made on the tariff effective for the current time period or with a later validity period. In the day of domain removal the order can be made to 17:00 (Moscow time). 
- The order is accepted only if there are available funds on the account 
- SALENAMES does not guarantee that the domain will be registered in his name, but undertakes to fulfill all necessary actions for expiring domain registration for the client.
- The registered domain will appear in the personal account partner.salenames.ru within 4 hours after the start of the removal procedure in the Registry.
 

Description of fields's WHOIS service domain .RU, .SU, .РФ

Field name Description
admin-contact: link to the web form below to contact domain administrator
created: date of domain registration 
descr: the description of a domain in an arbitrary text format
domain: domain name
free-date: scheduled date of domain release 
nserver: list of DNS servers supporting domain (if the server name includes a domain name, then IP address is also specified)
org the name of the organization, which is the domain administrator of the domain name
paid-till: date on which the domain has been paid
person: the hidden name of the person who is an administrator of the domain (Privatе person)
registrar: registrar ID
source: information source
state: status of the domain name

 

If you believe that the registrant that registered the domain in .EN, .SU, .РФ is using the domain name in a such way that infringes your legal rights and(or) interests, we encourage you to contact the Domain Administrator (Registrant)
Information about the registrant and the domain name is publicly available and can be obtained through the service Whois

The Detailed information about the domain Administrator containing all the data about him is stored in the database of domain names and may be provided by the Recorder only on law enforcement requests and/or by request from court in cases and order stipulated by Russian legislation. 

To resolve the dispute about the ownership of the domain name registered in the zones  .RU, .SU, .РФ, or in connection with its use, it is suggested to you follow one of these steps:

  • settle the dispute between the parties themselves through negotiations. 
  • ask for help from organisation, specialised in providing mediator (legal) services. 
  • apply to the Arbitration Court on information disputes, pre-arbitration signing a corresponding agreement (the agreement between the disputing parties to resolve the dispute in one of those courts). 
  • in the case of violations of the law on competition or advertising to contact the Ministry for Antimonopoly policy of the Russian Federation (Department of competition and advertising). 
  • in case of impossibility of dispute settlement methods listed you have to apply for protection of your rights and legitimate interests in court of General jurisdiction or Arbitration court. In that case we recommend you to familiarize yourself with the terminology used in the Regulations on registration of domain names for formulating the claim.

Please note that organization, engaged in domain registration (Domain Registrar), are not to be involved in dispute resolutions about domain names. 

If necessary the registration Agency upon application of an interested party gives the court an accurate information about domain name registration. 
In addition, in the process of consideration of a dispute the domain transfer may be prohibited, but only subject to the statutory procedures - in case of sending by the party concerned in the case of the relevant document from the court to the address of the registering organization.

To implement the court decision, the Registrar must receive from the plaintiff  an "Application for priority registration of the domain name based on a court decision."

The Application with all indicated documents must be delivered to the Registrar not later than 30 calendar  days  from the date of entry of the judicial act into legal force. Otherwise, domain name can be cancelled by the Registrar and will be available for registration by everyone.

Application for priority registration of the domain name by a court decision can be downloaded at this link.

Read More about domain disputes and the installation of pre-trial restrictions is available on the website of the coordinating center: http://cctld.ru/ru/activities/faq/disputs/

To register a domain name you should fulfillfollowing steps:

1. Check if the domain name you want is free to register.
Service Whois allows you to obtain information about any domain name. This is usually information about the person who has registered the domain registration date and expiration date of delegation.

2. Sign a contract for the provision of services
Any private individuals, sole traders and legal entities are allowed to sign-up for services. The administrator should sign a contract regardless of how many registered domains and other services he has.
For domain registration signing of the contract in written form is not required. You can sign the contract offer by completing the form on the website.

The signing of the contract

At the request of the Customer at any time the hard-copy of the contract may be issued.
To do this, the Customer has to do the following:
1. Fill out the form on the website of the Registrar.
2. Print the agreement in duplicate, sign it and send to the postal address of the Registrar. Signature of representative of legal entity must be duly stamped, signed SP also stamped with the stamp if available.
Documents with facsimile signatures and seals will not be accepted.
When signing a legal entity by a trusted person a power of attorney must be attached to the contract.
3. Provide supporting documents if they have not yet been given to the Registrar.
Upon receipt of the specified set of documents, the Registrar will confirm the agreement by signature and seal of the organization and will send a copy of the agreement to the postal address of the Customer.
For execution of an agreement in writing you can also contact the Registrar's office.

Signing of the contract in the Registrar's office

3. Order and pay for services
Domain registration is done only on prepayment. After filling out the order form online with your name account will be opened and generated payment order on the basis of which you will pay. In payment order in column "payment", specify the account number and the contract number with the Registrar. These data are necessary for proper and quick identification of the payment. Allowed payment of several invoices with one payment order. In this case, in the column "Purpose of payment" please list all account numbers. In the column "Name of payment" the payment order must indicate that the payment amount includes the VAT of 18%, otherwise the payment will not be credited.

Payment methods

4. Send a request for domain registration
In the section "Domains" section choose the menu "Tools" - "Register a domain"- specify the domain name that you want to register and then follow the "Master domains".
If during the filling of the registration form you did not make mistakes, then within 90 minutes you will receive to the specified e-mail address a notification about the successful registration of the domain. If during the registration errors were detected, not certain when filling out registration form, you will be notified by e-mail.

5. Configure the DNS servers
Information about DNS servers you can enter during the filling of an application for registration of a domain.
If you want to use the DNS servers provided SALENAMES, you will select "Place primary and secondary DNS on the Registrar's servers".
If you want to only host a secondary DNS server, click "to Place a secondary DNS on the Registrar's web" and specify the server that will host the primary DNS server.
Recall that for domains, registered through SALENAMES services support DNS servers are provided free of charge.

If you want to use their DNS servers, select "Specify the servers hosting the primary and secondary DNS" and enter them.
If the server name contains the name of the delegated domain, the data must include the IP address of the server or the list of IP server addresses listed, separated by commas.
If you have information about DNS servers in the order domain, after registration they will be tested automatically.
In the case of a positive test result you will receive a message stating that the test was successful and your domain has the status REGISTERED, DELEGATED.
If you order a domain you have not entered information about DNS servers, your domain will be REGISTERED, NOT DELEGATED.

Important:

The Domain name can be delegated only under the condition that the Registrar was by phone by receiving short text messages (sms). You can pass the verification directly in the office of the company SALENAMES LTD. or remotely by contacting one of our managers. The procedure of verification is free of charge.

A refund of the overpaid amount is carried out by cashless transfer to the account at any Bank resident in the Russian Federation through an official letter.

- Letter for a legal entity

- Letter for individuals
Letter to the individuals must be attached:
- copy of the payment document on which the payment was made (provided in case of payment through Bank)
- simple copy of passport of the individual to whom you will return.

Documents can be brought to the office or SALENAMES be sent to:
105187, Moscow, and/I 44, OOO "Salenames"
To speed up the procedure of refund, copies of the documents you may send email to the address mailbox@salenames.ru

1. Domain names should be specified without WWW.
2. For domains in the zone .SU: the domain Name in the national language (IDN) in the letter should be of the form: xn--***.su. 
For domains in the zone .РФ: the domain Name is sufficient to indicate only in the national language (IDN).
3. Date when the letter has been signed is required to be mentioned in the official letters.
4. The letters are valid for 3 months since they were signed.
5. In order to change of Administrator, Registrar, domain name registration cancellation. Fax or other copies of letters are not processed only original (hard-copy) of official letters are accepted.
6.Documents with facsimile signatures are not accepted.
7. In the event that the letter (order) covers more than 10 domain names, it is mandatory to respect "Rules for creating the lists of domains".
8. If a letter contains more than one sheet, a letter should be stitched and numbered correspondingly. On the back of the last page on the location of the firmware shall be specified the number of sheets, put the signature of the head of the organization, to assure its seal.
9. If provided, the official foreign document (coming from the administrative, judicial authority, notary public, Charter document), the document must be legalized by the appropriate body:
consular legalization - for example, for the countries: UAE, Saudi Arabia, Canada, Brazil, Libya, etc.
either an apostille for countries that are party to the 1961 Hague Convention, for example, for the countries: Austria, Australia, Belize, Belgium,Hungary, Denmark, Ireland, Israel, Spain, Italy, Norway, Seychelles, France, Croatia, Sweden, Japan, etc.
Legalization is not required if the document comes from a country with which the Russian Federation concluded the agreement on mutual recognition of official documents (for example: Belarus, Bulgaria, Hungary, Georgia, Spain, Kazakhstan, Lithuania, Latvia, Poland, Estonia, Ukraine, etc.).

In case of submitting documents in a foreign language (any language other than Russian), in addition to the original of the document the Russian translation must be provided as well. The translated text must be certified and/or sealed by a notar.

For companies (legal entity):
The letter submitted on behalf of the company (legal entity) must be on the letterhead of the organization signed by authorized person and affixed with the company seal.
In case the letter is written personally by the head of the organization, acting under the Charter (Director, CEO, Rector, Chairman of the Board), his signature on the letter must be duly stamped.
If the letter is signed by a person acting under order or powers of attorney, the power of attorney or the order it should specified that the Trustee may dispose the domain name (or make any transactions regarding the domain name, and/or sign documents on transfer of domain ownership, and/or  commit any transactions, and/or conclude and rescind all kinds of contracts) without any restrictions, time and cost.
In this case, you must attach a copy of the authorization or order to the letter. Signature of authorized person on the letter must be duly stamped (not necessarily only in that case, if along with the letter is the original letter, in which you explicitly specify the domain names and the acts committed with them).
Please note: in the power of attorney (order) it should be explicitly mentioned among the powers of the Trustee the right to dispose of the domain name (or carrying out other transactions concerning domain name, or sign documents on transfer of rights on the domain) or the right to make any deals and agreements on behalf of the organization.

In case of doubts about the accuracy of the information provided, the Registrar will have the discretion to request additional supporting documents.

Please also note that if the name of the sole Executive body of the organization differs from the common "CEO" ("Director"), to confirm the credentials of the representative must attach a statement from the Charter with pages indicating name of sole Executive body and its powers, or a copy of the Charter.

For private individuals and sole traders:
If a letter with request of the domain transfer from SALENAMES to another Registrar, or to another Administrator or to revoke the registration of a domain is sent on behalf of individuals
- Signature of applicant must be notarized, you must attach a copy of your passport (first two pages and a page with stamp on permanent registration)
- Notarized letter is not required if the registrant submits a letter directly in the office of the Registrar SALENAMES. In this case, only passport is required.
- Resident of the Russian Federation must provide an original letter and copy of passport. Notarized letter is not required.

In a letter of a domain transfer to SALENAMES from another Registrar, and in the letter of a domain Administrator change, notarization is not needed. The letter must be accompanied by a copy of the applicant's passport (first two pages, the page with stamp on permanent registration).
Letters should be delivered to the Registrar's office or send to our postal address:
"SALENAMES LTD", PO 44, 105187 Moscow, Russian Federation

ATTENTION! The address "SALENAMES LTD", PO 44, 105187 Moscow, Russian Federation is only for regular post shippings. It is not possible to receive the documents from the courier from P.O. Box 44.
If you are sending the documents by Fedex (express delivery with courier) or similar, please send them to the following address: 3rd Syromyatnicheskiy pereulok 3/9, building 6, 105120 Moscow, Russian Federation

ATTENTION! the Registrar does not execute the requests of the Administrator on the denial of the domain name, the transfer of administration rights, the Registrar change, if the expired domain name registration, and within 30 calendar days after receipt by the Administrator of administration rights from another individual or Registrar.

Copies of documents can be download from control panel (account) at SALENAMES in the section "Supporting documents" page with information about the Client or information about the Administrator.

For private individuals and sole traders:

  • The spread of the passport with photo (mandatory),
  • Reversal with registration (required),
  • Passport page with a stamp on previously issued document (if available).

For legal entities:

  • The certificate of entering of record about the legal entity in the Unified state register of legal entities (OGRN Certificate),
  • The certificate on statement on the tax account in tax authority (TIN Certificate),
  • The order of appointment of the sole Executive body,
  • Protocol on the appointment of the sole Executive body.

If You want to speed up verification of Your data, you may additionally notify the Registrar about it by e-mail at mailbox[at]salenames.ru

Terms of use Whois service

Restrictions on use of information

A) the Whois Service is granted by the Registrar SALENAMES for informational purposes only and may only be used for information about domain names and contact persons.

B) By Using the Whois service, you agree that:

  • you will use the data obtained only for lawful purposes;
  • you use the data obtained in order to organize the distribution of any unsolicited information (spam) to email addresses, fax, phone;
  • will not enable high volume queries exceeding established limits.

C) It Is Forbidden:

  • to change the information obtained through the Whois service in the event of its dissemination for information purposes;
  • use the information obtained for its further distribution for commercial purposes.

Technical restrictions on the use of Whois service

A) With a single IP address is permitted to do no more than 30 requests per minute and not more than 700 requests per hour.

If the same IP address within minutes of requests received in excess of the allowed amount, rather than processing the warning messages:

% You have exceeded allowed connection rate.
% Please try to connect later.
% See http://www.salenames.ru/whois/conditions/
% for details.

If within the hour the user has repeatedly exceeded the rate of requests, the provision of Whois service, the user is terminated, on each subsequent request the message:

% You are not allowed to connect.
% See http://www.salenames.ru/whois/conditions/
% for details.

B) To restore access to the Whois service should send an email at mailbox[at]salenames.ru containing the following information:

  • request for restoration of access to the Whois service;
  • IP address to which the terminated grant access to the Whois service;
  • measures taken to eliminate the possibility of speeding query the Whois service.

B) If the increase in acceptable rate of queries to the Whois service should be sent to the address mailbox@salenames.ru the request (in free format) which should contain the following information:

a) IP address that will receive requests;
b) justification of need;
b) the requested frequency of references to RIPN's Whois service (requests per minute).

D) Repeated violations of the technical restrictions the Registrar is Salenames reserves the right not to reinstate the user's access to the Whois service.

D) The Registrar SALENAMES reserves the right to change these terms and conditions and restrictions at any time.